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Frequently Asked Questions

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  1. Risk Management:

    • A customs broker will ensure that the importer is meeting the ever-changing requirements of the Government to import items with ease.

    • A customs broker will assist the importer with the increased complexity of all the regulations, enabling him to take advantage  as well as other trade agreement opportunities that can have a significant impact on the firm's bottom line in reducing duties and taxes. 

    • A customs broker stays abreast of the growing number of rules, regulations, and conditions.

    • A customs broker provides the timely delivery of goods, which is critical for good client service.

      • Customs brokers manage peaks and valleys of importing volumes, creating automated entry documents from previously classified goods. This work is generally clerical in nature with some demand for knowledge of customs entry regulations.

      • Customs brokers provide post-entry work that may take the form of a refund or other payment amendment requests. Changes in information regarding the description, value, quantity or origin of the imported goods often requires further research and processing.

      • Customs brokers provide shipping advice, monitoring and tracking of goods.

      • Decreases the importer's fixed costs

        • IT support

        • Hardware

        • Software

        • Hardware/Software maintenance costs

        • Personnel and associated overheads

        • Customs brokers provide:

-New technology on the part of the customs broker gives importers the ability to gain control over importing information without taking on the function (e.g. web-based trade information management solutions).

No, you are not required to have a customs broker to assist you in clearing your goods through Customs. You may choose to clear them on your own, do the documentation and submit it on the government portals, but it will always be up to the discretion of the attending officer if he/she requires you to present a formal Customs entry, in such a case you will have to take services from a Custom Broker. 

A brokerage fee is usually determined by the total value of the shipment being imported. In some cases, a set rate or fee is agreed upon between the broker and client. 

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